SG
Sibulelo G

1 reviews | Active since Aug 2018

08 Jun 2020, 08:56

e Shelly Beach Port Shepston, very disappointed with them

I never dealt with such a disgusting company with a bunch of *********** people who are not showing any interest of getting my car fixed. I bought a Toyota avanza fromToyota e Shelly Beach shepston and within 4 months the steering shaft cannot turn when I reported the matter I was told it's a factory fault so who's problem is that! Aren't they suppose fix that as the car is still within its warranty? Ony a sudden I am asked to pay R5500 tjo for what? these people are ****** who rip people's money I want them to fix my car and am not prepared to pay something that it's their fault as they admitted that it's a factory fault. My cell phone *** email address ***

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Replies (1)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply08 Jun 2020, 10:06
Official
Dear Sibulelo G,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
Toyota Financial Service Resolution