***** Toyota extended warranty

Well I was sold an extended warranty by Toyota for a vehicle that I bought second hand (Land cruiser Kev) . When it can time to claim on work done on the front axle the claim was repudiated. Reason -missing services. During the telesales contact this point was explained to the salesman. Ie that I had already done some services in our own workshop. We run a fleet 10 Toyota’s and some trucks and tractors. The sales explicitly said , no problem. I have checked the recorded sales interview. It has been near impossible to to query this problem. Only once I mentioned hellopeter did I get any response and the recording was sent to me. However it seems that I shouldn’t expect anything further. No response to my subsequent emails. The vehicle has now had other work done outside the Toyota group because of the repudiation. I expect Toyota to honor their commitment and not pull cheap tricks like this.