DS
David S

1 reviews | Active since Feb 2013

12 Aug 2022, 09:15

Deregistration of ****** vehicle

My 2001 car was ****** in June 22. Since TFS is the title holder, they must deregister the car and provide the documentation so that the claim can be finalized. There is no number to contact them to speak to a person and these "Dear valued customer, Thank you for your email, kindly note we will respond in due course." replies are a source of frustration. Insurance contact: Lourinda Cawood ***)

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Replies (1)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply12 Aug 2022, 09:26
Official
Dear David S, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
Toyota Financial Services Resolution