JM
Jan M
1 reviews | Active since Sept 2013
13 May 2016, 15:01
Definitely not Switching!!
I have been trying to close an account with Toyota Financial Services/Wesbank. I paid a settlement to my account, there is a 48hr waiting period.... blablabla after one week the money is still not found between Wesbank andToyota Financial Services. After 7 or 8 telephone calls and emails. It seems to me that there electronic approuch has got the better of them. Switch.....easy simple.....NOT TODAY!!!
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Replies (2)JM
Jan M's updateReviewer Update
24 May 2016, 21:21I have paid settlement on 06/05/2016, I have been in a call frenzy to all the possible consultants to trace the funds in their second account. Eventually on 16/05/2016 I phoned again to hear that the funds were allocated to the right account
48HRS v.s 10 Days???? the eNATis documents were only delivered today 24/05/2016.
I will consider to use different finance group with my next purchase since the closing/settlement of an account to nearly 18 days.
I feel that the bank costs is there, to pay the employees as well as to maintain their system structure. No way we do electronic banking if this had to be a manual transaction.
I switch of the adverts on the radio, I will still not be switching FNB/WESBANK/TOYOTA FINANCIAL Serv. All the same intitution!!!
JM
Jan M's update24 May 2016, 21:21
Reviewer Update
I have paid settlement on 06/05/2016, I have been in a call frenzy to all the possible consultants to trace the funds in their second account. Eventually on 16/05/2016 I phoned again to hear that the funds were allocated to the right account
48HRS v.s 10 Days???? the eNATis documents were only delivered today 24/05/2016.
I will consider to use different finance group with my next purchase since the closing/settlement of an account to nearly 18 days.
I feel that the bank costs is there, to pay the employees as well as to maintain their system structure. No way we do electronic banking if this had to be a manual transaction.
I switch of the adverts on the radio, I will still not be switching FNB/WESBANK/TOYOTA FINANCIAL Serv. All the same intitution!!!
JM
Jan M's updateReviewer Update
24 May 2016, 21:22Oh and by the way no response from the electronic system as well!!!! :-(
JM
Jan M's update24 May 2016, 21:22
Reviewer Update
Oh and by the way no response from the electronic system as well!!!! :-(