TB
Tanya B

1 reviews | Active since Jul 2020

03 Apr 2021, 18:28

Debit order detail changes

Ongoing issues to change debit order details from one account to another! All requested documents have been sent over and over and still no action to have this implemented. It's been 4 months now ! Be better TOYOTA!! This isn't acceptable.

0
Replies (1)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply21 Apr 2021, 09:43
Official
Dear Tanya ,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution