TM
Teb M
1 reviews | Active since Jun 2017
04 Dec 2020, 08:01
Customer bullying
I did a COVID-19 pandemic with TFS and it got approved for 3 months. They never adjusted my contract as a result my account is in arrears and my credit score has plunged and I noted this in month 2 I started doing loans to pay them from month 3. Now my account still in arears and I cannot get any credit till I pay them.
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Toyota Financial Services (TFS)'s replyOfficial
04 Dec 2020, 08:46 Dear Teb M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
TFS Service Resolution
Toyota Financial Services (TFS)'s reply04 Dec 2020, 08:46
Official
Dear Teb M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
TFS Service Resolution