TH
Thokozani H

1 reviews | Active since Apr 2020

22 Apr 2020, 08:31

Covid19 relief

I app**** for covid19 relief and I got a respond saying it was received but now the debit order went through and when I called I was told about an addendum which no one told me about before and now when I want a refund I'm sent from pillar to post and the bank also is cannot reverse it so I don't know what to do. Account no:***

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Replies (1)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply22 Apr 2020, 11:01
Official
Dear Thokozani H

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,

Service Resolution