Call dropped after long wait.

Item: Toyota Financial Services (TFS)
Rating: 1
Author: Brendan T

Wait on line follow the voice prompts only to get the call dropped in my ear. Bad customer service!

Helpful (0)

Replies (1)

Toyota Financial Services (TFS)'s replyOfficial

21 Oct 2019, 08:42

Dear Brendan,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,
Toyota Financial Services Resolution

Toyota Financial Services (TFS)'s reply21 Oct 2019, 08:42

Official

Dear Brendan,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,
Toyota Financial Services Resolution