AK
Alecia K
1 reviews | Active since Sept 2025
08 Sept 2025, 16:06
Call centre not answering
I have been attempting to contact their landline since this morning. While someone does answer the call, no one speaks or responds. This lack of communication is extremely frustrating and unprofessional. It's difficult to see how any meaningful business can be conducted with such poor client service.
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Toyota Financial Services (TFS)'s replyOfficial
08 Sept 2025, 16:12Dear Alecia De Kock
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
Toyota Financial Services (TFS)'s reply08 Sept 2025, 16:12
Official
Dear Alecia De Kock
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution