AJ
Andiswa J

1 reviews | Active since Jul 2014

22 Aug 2025, 12:03

************* business

Good day, I owned a HiAce minibus through Toyota, which I paid for monthly. In December 2022, an accident occurred and the vehicle was written off by insurance. However, I continued to pay Toyota R12500 until January 2025. I now request that the payments for the past two years be repaid to me in the sum of R300,000.00. This is my last hope of getting my money back. I attempted to contact Toyota SA but received no assistance. Each time I called or emailed, I was sent to a different individual who escalated the issue to another. ***

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Replies (2)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply22 Aug 2025, 12:20
Official
Dear Andiswa, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
Toyota Financial Services Service Resolution
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply22 Aug 2025, 12:20
Official
Dear Andiswa, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
Toyota Financial Services Resolution