NM
Nompumelelo M
1 reviews | Active since May 2012
26 May 2020, 20:57
Balance dispute
I bought a Toyota yaris in 2014 and this month I am supposed to pay my last installment. To my surprise the balance is R5800 instead of R3050. I have called to enquire the reasons but I am sent from pillar to post. No one has an answer. This is my last installment and I will pay R3050.
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Toyota Financial Services (TFS)'s replyOfficial
27 May 2020, 10:25Dear Nompumelelo M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution
Toyota Financial Services (TFS)'s reply27 May 2020, 10:25
Official
Dear Nompumelelo M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution