PP
Petronella P

1 reviews | Active since Apr 2018

08 Mar 2021, 13:11

Bad service or no service from Toyota fin services

Good day

My husband passed away and we are looking for a settlement letter for the past 3 weeks. We have send the executors letter and still you do not reply . This un exactable and not a good reflection on your side

0
Replies (2)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply08 Mar 2021, 14:01
Official
Dear Petronella P,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
TFS Service Resolution

PP
Petronella P's update08 Mar 2021, 15:11
Reviewer Update
Good dau
Elise from Westbank phoned me back and the matter is settled. Thank you Elise fourie for your quick and helpful response.