SM
Sihle M
1 reviews | Active since Jan 2023
09 Aug 2023, 16:59
Bad service and no feedback on complaints
Complained with Toyota got a ref number CRSDE9AC on the 1st of August they promised to resolve the matter in 5 working days but till today, no phone call or anything received from Toyota. My account number is ***. Toyota do better provide feedback.
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Toyota Financial Services (TFS)'s replyOfficial
10 Aug 2023, 07:45Dear Sihle M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
Toyota Financial Services (TFS)'s reply10 Aug 2023, 07:45
Official
Dear Sihle M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution