HN
Hloniphile N
1 reviews | Active since Aug 2018
29 May 2026, 08:49
Bad Service
Can someone call me urgently been calling since yesterday. I need a cross border letter urgently, Iam at the border already.
Cant even get assistance from your call center line keeps dropping after the ivr message. This is unacceptable!!
*** email me the letter please
*** Hloniphile Sithole
Helpful (0)
Replies (2)0
Replies (2)
Toyota Financial Services (TFS)'s replyOfficial
29 May 2026, 09:18Dear Hloniphile Ntsibande
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
Toyota Financial Services (TFS)'s reply29 May 2026, 09:18
Official
Dear Hloniphile Ntsibande
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
HN
Hloniphile N's updateReviewer Update
29 May 2026, 09:44Good day,
I would like to lodge an urgent complaint regarding poor service received while trying to obtain assistance with my cross border letter.
Account Number: ***
Complaint ***
I have been calling since yesterday. After the IVR prompts and entering my ID number, the line keeps disconnecting before I can speak to a consultant. I tried again this morning and experienced the same issue.
This is completely unacceptable, especially because I am already at the border and urgently require assistance.
Please assist me as a matter of urgency.
Kind regards,
Hloniphile Sithole
Email: ***
Contact Number: ***
I would like to lodge an urgent complaint regarding poor service received while trying to obtain assistance with my cross border letter.
Account Number: ***
Complaint ***
I have been calling since yesterday. After the IVR prompts and entering my ID number, the line keeps disconnecting before I can speak to a consultant. I tried again this morning and experienced the same issue.
This is completely unacceptable, especially because I am already at the border and urgently require assistance.
Please assist me as a matter of urgency.
Kind regards,
Hloniphile Sithole
Email: ***
Contact Number: ***
HN
Hloniphile N's update29 May 2026, 09:44
Reviewer Update
Good day,
I would like to lodge an urgent complaint regarding poor service received while trying to obtain assistance with my cross border letter.
Account Number: ***
Complaint ***
I have been calling since yesterday. After the IVR prompts and entering my ID number, the line keeps disconnecting before I can speak to a consultant. I tried again this morning and experienced the same issue.
This is completely unacceptable, especially because I am already at the border and urgently require assistance.
Please assist me as a matter of urgency.
Kind regards,
Hloniphile Sithole
Email: ***
Contact Number: ***
I would like to lodge an urgent complaint regarding poor service received while trying to obtain assistance with my cross border letter.
Account Number: ***
Complaint ***
I have been calling since yesterday. After the IVR prompts and entering my ID number, the line keeps disconnecting before I can speak to a consultant. I tried again this morning and experienced the same issue.
This is completely unacceptable, especially because I am already at the border and urgently require assistance.
Please assist me as a matter of urgency.
Kind regards,
Hloniphile Sithole
Email: ***
Contact Number: ***