Appalling service in the midst of Covid-19, when service is most needed!

I have tried for nearly a week to contact Toyfin by email, phone and via their website. The call centre is not manned - unlike ANY other supplier I have dealt with who is continuing, or even stepping up, their customer service during this Covid-19 crisis. Emails are ignored and the website login is not working. To make things worse, I had a better financing offer from Wesbank but went with Toyfin as a gesture for the lady who had helped me there with the sale - who also doesn't answer emails - how sorry I am for that decision! Needless to say I will NEVER go through Toyota Finance again (TOYfin indeed!) In the meantime, your customers need to know whether you are offering a payment relief, like the other service providers?