MH
Marizelle H
1 reviews | Active since May 2013
22 Jan 2016, 13:52
ACCOUNT NOT CLOSED WHILST SETTLED
Had an account with Toyota Financial Services / Wesbank. After buying through VW beginning December 2015, they settled my remaining balance in full. <br> <br> I have been calling on a weekly basis, still the old account with Wesbank has not been closed.<br> <br> Still received statements and orders to pay via Wesbank and now even influencing my credibility at FNB.<br> <br> So tired of calling and being put through from one person to the next.... confirming my details a million times.<br> <br> Promises, no action!<br> <br> Please help!!!<br>
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Replies (1)
Toyota Financial Services (TFS)'s replyOfficial
26 Jan 2016, 12:32Hello Marizellevh,
Thank you for raising your frustration and affording us the opportunity to assist.
We have confirmed that the account has been closed and your profile updated accordingly.
We trust this matter was handled to your satisfaction.
Yours in Service,
Toyota Financial Services
Thank you for raising your frustration and affording us the opportunity to assist.
We have confirmed that the account has been closed and your profile updated accordingly.
We trust this matter was handled to your satisfaction.
Yours in Service,
Toyota Financial Services
Toyota Financial Services (TFS)'s reply26 Jan 2016, 12:32
Official
Hello Marizellevh,
Thank you for raising your frustration and affording us the opportunity to assist.
We have confirmed that the account has been closed and your profile updated accordingly.
We trust this matter was handled to your satisfaction.
Yours in Service,
Toyota Financial Services
Thank you for raising your frustration and affording us the opportunity to assist.
We have confirmed that the account has been closed and your profile updated accordingly.
We trust this matter was handled to your satisfaction.
Yours in Service,
Toyota Financial Services