Samsung Dryer repair agent takes money, loses part, keeps equipment... 2 months of stories

<p>On 1 July 2016, TTS group collected and undertook to repair our Samsung condensing tumble dryer (R385 call out) - requiring payment by the 13th of a further R1000. They claim to be agents for Samsung, their offices emblazon it outside as does their website http://ttspe.com/elec/index.html</p> <p> </p> <p>No return or delivery took place, as they could not "find" the fluff filter - and more than 2 months later, the stories and excuses continue. Money taken, they still have our dryer... no answers!</p> <p> </p> <p>This is not only poor service, it is tantamount to theft!</p>