ZD
Zama D

1 reviews | Active since Nov 2017

31 Oct 2025, 11:01

Torga (Springs) is a ****! Do not get glasses at Torga

I took my kids for an eye test at Torga Springs and was advised that if I take the glasses there then the eye test fee falls off . So I was told about the buy one get one free offer which I gladly accepted and specifically asked for no extras as I’m doing cash. My kids chose the glasses and I kept asking if they are still within the buy 1 get 1 free and was told yes and I emphasised again no extras.. to my surprise I got invoiced R9000 for the girls spectacles. When I asked about this they told me I should not worry, they will give me extra discount and also reverse the eye test money to my medical aid savings. I am still waiting, they now even ignoring my emails. I could have gone to spec savers where I could have gotten my under 12 glasses for free but I chose to trust Torga on their special. Mind you this was all cash hence I kept emphasising to stick to the special. Oh it gets worse so they included a whole lot of extras on both glasses which I asked them not to. Torga is a ****, please don’t get spectacles from them!

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