Response to Sydney

Torga Optical objects most strongly to your rude and inappropriate comments and inferences. Here is what happened according to our records. <br> <br> You were in the store more than two years ago for your glasses. The quotes were explained to you and agreed upon. You received a professional recommendation. You received the best possible price including special offers available at that time. You accepted the advice of the professional. A cheaper option was discussed but you did not want it. The store went ahead and ordered the glasses but you did not pay the balance of your account. <br> You were contacted many times over the last two years and had agreed to pay on numerous occasions. Eventually you stopped taking calls. The store then handed your account to a debt collection agency. There was no complaint from you at the time regarding the account. <br> <br> Yesterday you contacted the store to ask if you could collect the glasses as you have started paying off the debt with the collection company. The store informed you that you can collect the glasses once the account is paid in full. There is a record of all of the above so your comments here are not true to the facts and these should be removed.