Exceptional customer experience

I think it is always easier to use sites like this to criticize. It is important for me to appreciate an impeccable service from Torga Optical in Rosebank The Zone , Phindi in particular. A month ago I had complained about the quality of frame I got and Phindi together with the guys at Rosebank Mall Torga made sure I have proper frame . For me it is how all of these was handled , it was handled in a caring manner and I cannot praise and appreciate them enough