1 reviews | Active since Dec 2016

27 Dec 2016, 12:55

Customer Service

<p>After waiting for 3 weeks and numerous phone calls with promises that my glasses will be delivered via courier to my home address yesterday 26 Dec 2016, I cancelled my order today as I went to collect it and it is still not ready after all this time. I asked for a pair with flexi tint and the second pair to be clear lenses, upon arriving at the shop this morning I was only shown a tinted pair. When I asked about the pair with flexi tint I was informed that it is at the back. I would rather go to Specsavers as I never had any problems in the past. This was my first and my last visit with Torga ever.</p>

0
Replies (1)
's update28 Dec 2016, 15:07
Reviewer Update

Thank you Torga Optical Greenstone. Glasses received. Samantha went out of her way to solve the problem. Once again thank you very much.