Bad treatment from manager at Roodepoort topbet

I would LIKE to compliment 2 managers of topbet namely:GILLIAN BLIGNAUT AND KUBEN NAIDOO, on handling so professionally my complain about one of their branch manager in roodepoort who gave me such a bad service on Friday morning 17/06/22. I reported the incident to kuben on Sunday 19/06/22 and he promised to look at the issue, he referred the complaint to Gillian within a few minutes I received an email from her apologizing on behalf of the company, the manager in question was asked to apologize of which she did, I was surprised to see how quick the complain was attended to. Honestly I never expected such a quick response from such a big company, well done guys please don't stop with me do the same to other customers as well. I'm honestly short of words all I can say is both of you are a real asset to topbet. Keep it up