KB
Kgomotso B

1 reviews | Active since Sept 2022

13 Sept 2022, 17:55

Bad service

I have sent fica documents via email,upload WhatsApp, and live chart on the 9th sept 2022 no feedback yet when I follow up no response,only one guy responded via chart by asking me to be patient his name is Aaron,as for WhatsApp they don't even respond.i have winnings in my account and have made deposit also,I feel ******.my account is 274599. Why shoul one be reminded to do his/her job Whoever is in charge of fica department at topbet I doubt he or she knows her job.

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Replies (3)
Topbet SA
Topbet SA's reply15 Sept 2022, 09:25
Official
Good Day, I sincerely apologize for your experience on our platforms. I have escalated your account details provided to management and your account will be resolved shortly. 
KB
Kgomotso B's update15 Sept 2022, 12:35
Reviewer Update
Thanksa lot for resolving my case,my account has been verified.
Topbet SA
Topbet SA's reply15 Sept 2022, 13:25
Official
Great stuff!! Thank you