top carpets let down

<p>We were one of the many homes that suffered loss during the storms that hit Johannesburg a few weeks back. Our home loan insurance company sent Top Carpets to instal new carpets. On installation day the staff seemed not altogether prepared and had to use our ******* bags - the entire roll, and broom. They also used our bathroom and broke the flushing handle. At the end of the day, the last room that they laid carpets in was left with only some of the furniture replaced. All this would be minor irritations and not worthy of complaint, had they not left with my husband's Guess titanium watch which he had put away in his cupboard for safekeeping. When we phoned to notify the management what had occurred we were told it was impossible it could be the Top Carpet staff as they had been with the Company since 1089 and something like this had never previously happened - one staff member told my husband he had been employed for three years by Top Carpets, and considering we have no staff or outside folk entering our home it could not have possibly been anyone else. All this after SA Homeloans had mentioned to my husband how high their quote was.</p>