CT
Charmaine T
1 reviews | Active since Jan 2015
08 Mar 2015, 19:45
TOP CARPETS FAILED TO PAY BACK DEPOSIT
During June 2014 Top Carpets installed laminating floors Kronoloc, Tanzanite - Peacan Wood, with the V-groove. This was not the product per quotation. Top Carpets failed to conduct any tests prior to installation and during the installation there was no supervision. They also broke the piano. 4 weeks after installation \edge swelling appeared". I immediately advised Top Carpets and sent them e-mails &"
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Top Carpets and Floors's replyOfficial
09 Mar 2015, 11:38Hello FAITH7,
Please accept our apologies for the problems and inconvenience you have experienced with our branch.
This complaint will be forwarded to Heather at our Customer Service Department who will make contact with the relevant parties involved and revert to you shortly.
Kind regards,
TOP CARPETS AND FLOORS HEAD OFFICE
Please accept our apologies for the problems and inconvenience you have experienced with our branch.
This complaint will be forwarded to Heather at our Customer Service Department who will make contact with the relevant parties involved and revert to you shortly.
Kind regards,
TOP CARPETS AND FLOORS HEAD OFFICE
Top Carpets and Floors's reply09 Mar 2015, 11:38
Official
Hello FAITH7,
Please accept our apologies for the problems and inconvenience you have experienced with our branch.
This complaint will be forwarded to Heather at our Customer Service Department who will make contact with the relevant parties involved and revert to you shortly.
Kind regards,
TOP CARPETS AND FLOORS HEAD OFFICE
Please accept our apologies for the problems and inconvenience you have experienced with our branch.
This complaint will be forwarded to Heather at our Customer Service Department who will make contact with the relevant parties involved and revert to you shortly.
Kind regards,
TOP CARPETS AND FLOORS HEAD OFFICE