MM
Mantsoareng M
1 reviews | Active since May 2024
29 May 2024, 11:56
Pathetic service
I took my carpet for wash two weeks ago. I paid R355. Collected the carpet a week later. I took about a week to roll it back on the dining room. when I did😠the shock of my life when I realized it had not being washed. I will NEVER recommend their service to anyone. Paid for no service rendered😢😢😢
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Replies (5)
Top Carpets and Floors's replyOfficial
30 May 2024, 09:09Good Day. Sincere apologies for this. Please can you advise what branch of Top Carpets you dealt with.
Top Carpets and Floors's reply30 May 2024, 09:09
Official
Good Day. Sincere apologies for this. Please can you advise what branch of Top Carpets you dealt with.
Top Carpets and Floors's replyOfficial
20 Jun 2024, 11:39Sincere apologies this matter will be referred to senior management.
Top Carpets and Floors's reply20 Jun 2024, 11:39
Official
Sincere apologies this matter will be referred to senior management.
Top Carpets and Floors's replyOfficial
20 Jun 2024, 13:20Hello Please can you advise exactly which branch you were dealing with. Much Appreciated.
Top Carpets and Floors's reply20 Jun 2024, 13:20
Official
Hello Please can you advise exactly which branch you were dealing with. Much Appreciated.
Top Carpets and Floors's replyOfficial
21 Jun 2024, 08:17Have tried contacting the client in order to resolve this matter but get no response via the Phone or email.
Top Carpets and Floors's reply21 Jun 2024, 08:17
Official
Have tried contacting the client in order to resolve this matter but get no response via the Phone or email.
Top Carpets and Floors's replyOfficial
28 Jun 2024, 13:18This matter has been resolved with the branch concerned.
Top Carpets and Floors's reply28 Jun 2024, 13:18
Official
This matter has been resolved with the branch concerned.