Disgusting service and attitude

I visited their office on Friday 14 August, met the company manager Glenn Key who showed me samples, gave him the sizes, got a quote which I accepted immediately and offered to pay the full cost upfront, I also explained to Glenn the urgency.<br> <br> Glenn committed to install on Thursday 20th Aug. and made a firm arrangement to come and measure yesterday (Monday 17 Aug) early afternoon around 14:00, he promised to phone when on his way.<br> <br> He did not show up, did not phone, I called him - the phone rang without reply, sent him text messages - no reply , I ended up spending the whole afternoon at home not working and waiting for Mr Glen to respond. <br> I sent him in the evening a nasty text message promising him \great publicity""; I wonder how they handle customers problems and workmanship defects. I can only recommend: stay away from them;there are good honest suppliers out there! """