JK
Jeff K

1 reviews | Active since Jan 2019

22 Jan 2019, 22:39

Total ***** and **** Site. Do your research - they have LOTS of reviews where they took money and never delivered.

Update (Jan 22) ---------------------- They are still emailing me, trying to get me to remove to modify my review. Too bad - this is what happens when you treat customers badly.

And now, they just keep lying and keep getting caught.

During the purchase, they **** that "they are pushing the factory to hurry on production". Total BS. Now, they are lying that the item is no longer available.

LOL - I have personally spoken with Mastech - a very large company with 30 offices worldwide. The MS6514 is NOT DISCONTINUED in any way.

Now they are also trying to BRIBE ME WITH POINTS. First 200 points, and now 300 points. Basically 100 points = $1 - but only app**** up to 30% discount against a purchase.

Oh yeah AS IF I WOULD EVER GIVE YOU ANOTHER CHANCE!

LOL!

Original Review ---------------------- Fortunately, I used Paypal. I ordered a digital thermometer. After a week, the status was still "in processing" (should have been shipped within 72 hours).

I finally got them to respond and it was total BS - "we are urging the factory to push them out" and asked for 5 more days.

I immediately opened a ticket w/ Paypal and emailed all the Tomtop contacts for a cancellation. Their first response was "hey give us more time why don't you"? Totally unprofessional.

0
Replies (1)
TomTop.com
TomTop.com's reply23 Jan 2019, 10:02
Official
Dear Jeff K,

Thanks for your order and we are sorry for all the inconvenienced.
I have verified your order information and sent our solution to your email. Please be sure to promptly confirm the reply to us, we must try our best to solve your problems to your satisfaction.
Looking forward to your quick reply.
Best regards,

Tomtop.com