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AP
Andre P

1 reviews | Active since Mar 2010

16 Oct 2018, 11:58

One piano tuner MIA

Whoops! I guess I should have come and read the reviews here first. Let that be a lesson to me. Luckily what I ordered is not that expensive, but I couldn't find a piano tuner anywhere in South African shops. Now been 5 weeks and no sign of delivery.

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Replies (5)
TomTop.com
TomTop.com's reply17 Oct 2018, 06:17
Official
Dear  Andre P ，

Thank you for contacting us regarding the order.
I will follow up on your questions and solve problems for you.
Please is there any possible to update me your order number or email address ? So that i can check the details and supply you a solution as soon as i can . 

Tomtop.com
AP
Andre P's update17 Oct 2018, 06:36
Reviewer Update
Hallo, thanks for responding. My order no is AN18I08K3028-K7H5R8. Thanks
TomTop.com
TomTop.com's reply17 Oct 2018, 11:09
Official
I have checked your order information and contacted you by email. Please check your email and hope to get your reply as soon as possible.
AP
Andre P's update17 Oct 2018, 11:54
Reviewer Update
I must say the after sales service has been very good and they have responded very well to my messages. It seems that there might be delays in transit which is understandable. When I receive the product I will update the rating accordingly.
AP
Andre P's update08 Jan 2019, 10:34
Reviewer Update
TomTop has offered me a full refund, with which I will try and order the product again.