PP
Piotr P
1 reviews | Active since Jan 2019
06 Dec 2019, 02:27
I do not recommend this store.
I've made several purchases in this store for two years and it was OK. Recently, however, I lost money. Something different than I ordered was sent to me. I noticed that there is no "Buyer Protection" here, Customer Service has not been responded for almost two months despite my emails. In that case, I wrote the product rating and saw that reviews are censored in Tomtop and if they are bad they are not published. When purchasing in this store, you should know that the product descriptions and reviews may be false or untrue. You buy in this store like a lottery, receive goods or lose money.
Helpful (0)
Replies (9)0
Replies (9)
TomTop.com's replyOfficial
20 Dec 2019, 04:57Hello , could you please send us your order number that we can check and reply you , And we will try our best to help you to solve this problem , , And you can send the message to our support email account :support @tomtop.comwaiting for your reply , Best regards , tomtop.com
Best regards,
TomTop.com's reply20 Dec 2019, 04:57
Official
Hello , could you please send us your order number that we can check and reply you , And we will try our best to help you to solve this problem , , And you can send the message to our support email account :support @tomtop.comwaiting for your reply , Best regards , tomtop.com
Best regards,
PP
Piotr P's updateReviewer Update
20 Dec 2019, 12:10My orders: AN19J07V5914-DKAJUW and AN19I27I3915-7PQLMT
PP
Piotr P's update20 Dec 2019, 12:10
Reviewer Update
My orders: AN19J07V5914-DKAJUW and AN19I27I3915-7PQLMT
TomTop.com's replyOfficial
24 Dec 2019, 06:20we have verified your order information and sent our solution to your email. Please be sure to promptly confirm the reply to us, could you please inform us wht's woring with this item ?ifyou can send the email to us to this email support @tomtop.com
Best regards,
Tomtop.com
Best regards,
TomTop.com's reply24 Dec 2019, 06:20
Official
we have verified your order information and sent our solution to your email. Please be sure to promptly confirm the reply to us, could you please inform us wht's woring with this item ?ifyou can send the email to us to this email support @tomtop.com
Best regards,
Tomtop.com
Best regards,
PP
Piotr P's updateReviewer Update
06 Jan 2020, 23:57To this day, January 6, I have not received any answer. Generally 3 months from purchase.
PP
Piotr P's update06 Jan 2020, 23:57
Reviewer Update
To this day, January 6, I have not received any answer. Generally 3 months from purchase.
TomTop.com's replyOfficial
03 Mar 2020, 03:33sorry for the delay to reply you ,
we have send the message to you today , so please check and reply us ,
waiting for your kind reply .
tomtop.com
we have send the message to you today , so please check and reply us ,
waiting for your kind reply .
tomtop.com
Best regards,
TomTop.com's reply03 Mar 2020, 03:33
Official
sorry for the delay to reply you ,
we have send the message to you today , so please check and reply us ,
waiting for your kind reply .
tomtop.com
we have send the message to you today , so please check and reply us ,
waiting for your kind reply .
tomtop.com
Best regards,
PP
Piotr P's updateReviewer Update
05 Mar 2020, 17:02I am sorry but I have not received any message from you. Items returned. The post office has confirmed that you have received package on February 10 and have not responded since. I have not received a refund or a message about the exchange for one consistent with the description.
PP
Piotr P's update05 Mar 2020, 17:02
Reviewer Update
I am sorry but I have not received any message from you. Items returned. The post office has confirmed that you have received package on February 10 and have not responded since. I have not received a refund or a message about the exchange for one consistent with the description.
PP
Piotr P's updateReviewer Update
18 Mar 2020, 13:09Today is March 18. I still have no answer from you. And I don't know if I should buy it anywhere else, will you exchange it for the correct order? And will you ever give me back the money I paid?
PP
Piotr P's update18 Mar 2020, 13:09
Reviewer Update
Today is March 18. I still have no answer from you. And I don't know if I should buy it anywhere else, will you exchange it for the correct order? And will you ever give me back the money I paid?
PP
Piotr P's updateReviewer Update
20 Mar 2020, 13:26 However, I didn't receive any email from TomTop. Not yesterday and today.
PP
Piotr P's update20 Mar 2020, 13:26
Reviewer Update
However, I didn't receive any email from TomTop. Not yesterday and today.
PP
Piotr P's updateReviewer Update
22 Mar 2020, 19:43So to sum up after 6 months I found out that you ****** me? I can only congratulate you on the business idea.
PP
Piotr P's update22 Mar 2020, 19:43
Reviewer Update
So to sum up after 6 months I found out that you ****** me? I can only congratulate you on the business idea.