CB
Claire Barrington-Smith

1 reviews | Active since Aug 2018

15 Aug 2018, 08:02

Dont support TOMTOP

Paid for expedited shipping option with 7 days delivery Goods are still not received after more than a month. Get the same (automated) response to every email... "We have contacted the logistics department and they have urged to the logistics carrier to send to you asap. Please don't worry about it. Hope for your understanding. It may need 3-4 weeks . "

0
Replies (1)
TomTop.com
TomTop.com's reply17 Oct 2018, 11:28
Official
Dear  Claire B,

I'm sorry to bring you a bad customer experience .
I will follow up on your questions and solve problems for you.
Please is there any possible to update me your order number or email address ? So that i can check the details and supply you a solution as soon as i can . 

Tomtop.com