PG
Patrick G

1 reviews | Active since Mar 2009

13 Jul 2018, 13:56

Don't order from TomTop.com if you live in South Africa

Ordered product in May - tracked all the way to SA via DHL - once it reached SA it disappeared. DHL have no idea where it went and keep changing their story. Tried to contact Tomtop but they ignore my emails and requests fr help. Bottom line don't use Tomtop if you live in SA as the chances of getting ordered products is very, very low.

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Replies (1)
TomTop.com
TomTop.com's reply18 Oct 2018, 09:34
Official
Dear  Patrick G

I'm sorry to bring you a bad customer experience .
I will follow up on your questions and solve problems for you.
Please is there any possible to update me your order number or email address ? So that i can check the details and supply you a solution as soon as i can . 

Tomtop.com