Shocking and borderline ********!

Shocking Shocking Shocking the way they have handled the situation with regards to closing down the visa application centers! No contingency planning or and sort of crisis management. Thousands of people, who have paid, not knowing whats going on! Zero communications via phone, email or social media. No answers for thousands of people. How is it possible that the UK immigration service still makes use of your services? Actually how is it possible that you are still in "business"???