Bad customer service

<p>I am a visa agent and had a few problems with TLScontact. My job is to make the visa process as quick as possible and as stress free as possible. But what I don't like about Tls is their bad service. They treat us agents as if we don't do anything for their company or as if we asking for their services for free. They don't want the visa agents to go in with our clients to make sure that everything is in order. A few weeks ago another consultant told my client not to use our services because it's unnecessary payment for things that they can do them theirselves. Another thing showing that they don't treat people as their clients, when a person is there to enquire, they tell them to wait outside and they will call someone. Outside where there is no chairs. The clients bring over R15 000 to the company but they make them wait outside and not offer them chairs to atleast wait patiently. We the visa agents offer them the chairs to sit of which we asked from a company next door because we will be there all day. If I had somewhere else to do the UK visa applications I would go there. I have had it with TLScontact Jhb.</p>