A company without a social media account. For a reason...

I am not sure how they are still in the business but here is my experience;

1- March 24th: TLS Contact closed the VACs due to Covid-19 understandably for public health reasons, border and local government restrictions.

2- May 11th: Both Turkey and UK announced easing of lockdown measures and asked people to get back to office if they can't work from home. UKVI resumed work. TLS contact didn't for the reasons of local government and border restrictions which was absolutely A LIE!

3- May 28th: Both Turkey and UK announced the lifting lockdown significantly from June 1st. Turkey opened LITERALLY EVERYTHING, including borders FROM JUNE 1ST. They claimed that they were waiting for UK government approval TO OPEN.

4- May 29th: Turned out UK gave green light to ALL visa offices to open. They got told off and changed the announcement on their website from "waiting for UK Government Approval" to "until further notice". Spreading false claim.

I have sent over 600 complaints in the last 2 days asking why it is still closed and when they will open, I only got automated responds. On Linkedin, they ignored my publicly available comments, their CEO, CIO and Regional Director of ME&Turkey ignored my call outs and emails.

So, my visa is decided but because of TLS I can't get my passport back