TM
Thato M

1 reviews | Active since Sept 2020

20 Oct 2021, 10:37

TIMBERLAND MAKES BAD QUALITY SNEAKERS

I bought a pair of trainers from Timberlands Online Store and the glue on them is already not sticking to the materials.

Poor workmanship!

0
Replies (5)
Timberland
Timberland's reply20 Oct 2021, 10:43
Official
Dear Thato, We wish to retrieve your product for inspection. Kindly drop off your product along with your proof of purchase at a Timberland store convenient for you. Your product will be forwarded to our quality control department for assessment. RegardsTimberland Customer Service
TM
Thato M's update20 Oct 2021, 10:48
Reviewer Update
I bought the sneakers online, and I deleted the invoice. Will my bank statement suffice and also please decipher the reference numbers for me
Timberland
Timberland's reply20 Oct 2021, 10:57
Official
Hi Thato, 
The date of purchase will help. Please email ***. 

Regards
Timberland Customer Service
TM
Thato M's update20 Oct 2021, 11:18
Reviewer Update
I made several purchases that month, I've mailed through all of the reference numbers and I sent pictures as well of the defect.
Timberland
Timberland's reply20 Oct 2021, 11:47
Official
Hi Thato We have not received the email yet. Confirming the email address *** 

Regards
Timberland Customer Service