aG
adiel G

1 reviews | Active since Jul 2018

20 Dec 2019, 08:33

POOR SERVICE TIMBERLAND

I BOUGHT A ITEM ONLINE , SAID STOCK AVAILABLRE , SITE SAYS CLEARLY DELIVERY 3-5 DAYS. GOT CONTACTED TO SAY THERE IS A GLITCH IN THE SYSTEM AND THEY ONLY HAVE A 5.5 NOT THE 6.5 I ORDERED. STILL WAITING ON A REPLY AFTER THAT ITS BEEN A MONTH. POOR SERVICE

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Replies (2)
Timberland
Timberland's reply21 Dec 2019, 05:27
Official
We apologise for the inconvenience. Kindly be advised that we had sent you a communication on the 9th of December enquiring if you would be interested in a different product. We have been waiting for a response from you. Please send us banking details to process the refund. Thank you. 

aG
adiel G's update04 Jan 2020, 12:44
Reviewer Update
I went to the shop fitted on the 5.5 it is too tight. I will forward my account details for the refund