gM
gloria M
1 reviews | Active since Aug 2011
27 Oct 2020, 15:21
Old dirty socks used for fitting
Wanted to fit at Mall of Africa store n was given an old dirty sock to wear.... sooo disappointing.
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Timberland's replyOfficial
29 Oct 2020, 12:16Hello GloriaFirstly we would like to apologize for the incident that transpired. Our aim is to ensure that all our customers are happy at all times. We did contact the store regarding the issue & they do apologize. We will ensure that that the sock will be replaced & laundered after use.
Thank you
Thank you
Best regards,
Timberland's reply29 Oct 2020, 12:16
Official
Hello GloriaFirstly we would like to apologize for the incident that transpired. Our aim is to ensure that all our customers are happy at all times. We did contact the store regarding the issue & they do apologize. We will ensure that that the sock will be replaced & laundered after use.
Thank you
Thank you
Best regards,