TM
Thabo M

1 reviews | Active since May 2014

03 Sept 2024, 08:59

Excellent Customer Service at Timberland, Mall of Africa

I want to commend the wonderful service I received at the Timberland store in Mall of Africa on Sunday, 1 September 2024. I was assisted by Mkhaliphi (though I’m not entirely sure of the name, as I heard her colleague calling her). The entire staff was welcoming and made me feel valued as a customer. They truly understand what exceptional customer experience is all about. There was no pressure to buy, but their service was so excellent that I was happy to spend my money there. Whenever I think of making a purchase, their store will be top of mind.

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Replies (1)
Timberland
Timberland's reply04 Sept 2024, 14:25
Official
Dear Valued customer

We hope that you are well.

Thank you for sharing your experience at the store. We look forward to seeing you again soon :) 

Best Regards
Management