1 reviews | Active since Jan 2016
Empty box
To whom it may concern
I am extremely upset I placed an order for a pair of timberlands online via pay just now they took my deposit of R1100 the timberland cost R2100 in total The courier guy has delivered my timberlands the first time I was not available as I was busy working the he attempted a redelivery on the same day but after 15:00 I think I cant remeber as I was coming from the mall and I went to get my children valentines day clothing at ackermans to wear and I also done small shopping in the arcade The courier guy has contacted me and told me that he was outside with my delivery and I told him I was just on my way back from the mall and he waited I got him gave him the pin number and left when I got to work I put all my stuff into my office locked the door and had to join numerous training I then went home the evening and when I got home it was a empty box the bottom part of the box seemed as if the collotype was removed and retyped with brown tape I immediately send Lesogo a mail when I got to work the next day after contacting pay just now which informed me that I need to contact the retailer. They came back advising that the the courier guy has been adhering to all processes I will not be using timberland ever again even though it was my intension to place another order at the end of the month of cause I you would say you have my signature because I gave the courier guy the code that I received you did not once contact me to find out regarding what has transpired I am extremely upset that I am at lost of R2100 I left the box at box in my room that was delivered my son then played with the box and I told you that at the beginning now you want to make as if I am lying I do not have money to throw away but I will tell you one thing that I will be taking this matter further and further up until I get my money back this is a big ****
Your request has been escalated to the courier services and Timberland Operations.
Findings of the investigation has been shared with you. Regrettably, we are unable to assist with your query.
Best Regards
Management
Your request has been escalated to the courier services and Timberland Operations.
Findings of the investigation has been shared with you. Regrettably, we are unable to assist with your query.
Best Regards
Management
