KM
Kabelo M
1 reviews | Active since Sept 2020
21 Jan 2022, 09:06
Disappointed loyal customer
I bought a pair of navy sneakers in December 2021 at an outlet in Brooklyn Pretoria.i have never washed the sneaker but the colour is going off now the sneaker is turning white. When I start to realise the colour change I went to the outlet in Irene mall to ask what to do with the colour they told me there are similar complaints with the navy colour
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Timberland's replyOfficial
21 Jan 2022, 15:52Dear Kabelo, We wish to retrieve your product for inspection. Kindly drop off your product along with your proof of purchase at the Timberland Brooklyn or Timberland Irene store. Your product will be forwarded to our quality control department for assessment. RegardsTimberland Customer Service
Timberland's reply21 Jan 2022, 15:52
Official
Dear Kabelo, We wish to retrieve your product for inspection. Kindly drop off your product along with your proof of purchase at the Timberland Brooklyn or Timberland Irene store. Your product will be forwarded to our quality control department for assessment. RegardsTimberland Customer Service