SZ
SITHEMBILE Z

1 reviews | Active since Apr 2015

07 Apr 2015, 17:05

DAY LIGHT ******* !!

I DON'T EVEN KNOW WHERE TO START..I WENT TO THE TIMBERLAND STORE IN ROSEBANK ON THE 25TH OF MARCH TO BUY MY DAUGHTER THE BOOTS SHE WANTED..WHEN I GOT IN STORE THE BOOTS WERE MARKED R1299 AND THE BOX MARKED R1299..GOT TO THE TILL THEY TOLD ME THE PRICING HAS CHANGED TO R1499..SHOWING ME THIS INFO ON A PIECE OF PAPER NOT EVEN ON THE SYSTEM..I HAVE PICTURES OF EVERYTHING...THE MANAGER ROBERT ROVISANG WAS SO RUDE TOWARDS ME AND DIDN'T EVEN APOLOGIES FOR THE INCONVENIENCE ON THEIR SIDE HIS WORDS WERE\ THATS THE NEW PRICE TAKE IT OF LEAVE IT"I FEEL I WAS ****** THAT DAY AND MY RIGHTS AS A CONSUMER WERE NOT TAKEN TO CONSIDERATION..GUESS WHAT I TOOK THOSE BOOTS AND PAID THE R1499 BECAUSE I HAD A FLIGHT TO CATCH TO DURBAN AND MY DAUGHTER WAS WAITING FOR HER BOOTS..I BASICALLY HAD NO CHOICE..IF I HAD TIME IN MY HANDS I WAS GOING TO SIT IN THAT ****** STORE UNTIL I GOT WHAT I WANTED..I AM NEVER SHOPPING AT TIMBERLAND AGAIN!!!! """

0
Replies (1)
Timberland
Timberland's reply08 Apr 2015, 16:25
Official
Hello Sithembile.Zondo,

Sincere apologies for any inconvenience caused.

A company representative has contacted you to resolve your query.

Regards,
Abdullah

Best regards,