Brand Defect

I bought at sportscene at lakeside mall. After being worn 3 times the sol started coming off... I took them into your eastgate store of which I was told they will email me as they needed to investigate as to what happened. About 3 weeks or so ago I received a call to come collect the shoes at the Eastgate store with two hundred and something rands for repair.‬ ‪I’m like excuse me pay that amount for what is this is a R3000 shoe that was not even supposed to be damaged after being worn 3 times as it classified as “quality”‬ ‪Look into this matter ASAP as I am not going to pay that fee and I want my shoes. May I have an urgent response as this has been going on for long now since I dropped off the shoes on the 26.04.2019.‬ let alone ur poor response and lack of communication. Brand defect. Brand *****. Even a Mr Price shoes lasts a person longer than what I experienced with you! I demand a refund now seen that I’m being given a run around.