CB
Christine B
1 reviews | Active since Feb 2018
17 May 2021, 07:50
TILEAFRICA TERRIBLE SERVICE
The George branch was not interested in following up on tiles i was in a they had limited stock. Emailed Cape Town Paarden Eiland to care.karin - no response Phoned then and was left hanging on for 5 minutes and cut off. Phone again and was promised a response. No response. Sent to complaints via their HO website - wrote the whole story - submiited and it came back that care.deck@tileafrica not valid. EISH and these people are trying to ruin a business against tile companies who know their stuff.
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Tile Africa's replyOfficial
17 May 2021, 10:39Good morning Christine,
Thank you for taking the time to send us your feedback.
We are terribly sorry that you have had such a bad experience dealing with our George & Paarden Eiland branch & trying to get hold of someone online or at head office. We are aware of the issue on our website and are trying to get it sorted out soonest.
I have sent your mail to our Paarden Eiland team, their operations manager. They will make contact with you during the course of today.
Kind regards,
Team Tile Africa
Thank you for taking the time to send us your feedback.
We are terribly sorry that you have had such a bad experience dealing with our George & Paarden Eiland branch & trying to get hold of someone online or at head office. We are aware of the issue on our website and are trying to get it sorted out soonest.
I have sent your mail to our Paarden Eiland team, their operations manager. They will make contact with you during the course of today.
Kind regards,
Team Tile Africa
Tile Africa's reply17 May 2021, 10:39
Official
Good morning Christine,
Thank you for taking the time to send us your feedback.
We are terribly sorry that you have had such a bad experience dealing with our George & Paarden Eiland branch & trying to get hold of someone online or at head office. We are aware of the issue on our website and are trying to get it sorted out soonest.
I have sent your mail to our Paarden Eiland team, their operations manager. They will make contact with you during the course of today.
Kind regards,
Team Tile Africa
Thank you for taking the time to send us your feedback.
We are terribly sorry that you have had such a bad experience dealing with our George & Paarden Eiland branch & trying to get hold of someone online or at head office. We are aware of the issue on our website and are trying to get it sorted out soonest.
I have sent your mail to our Paarden Eiland team, their operations manager. They will make contact with you during the course of today.
Kind regards,
Team Tile Africa