rD
rashad D
1 reviews | Active since Nov 2016
25 Jan 2025, 13:59
Tile Africa - expect inadequate and *********** service from greenstone
Tile Africa greenstone service is pathetic , they make you wait for the stock for over 15 minutes than they say sorry they can't find it - not the first time they have offered such horrible and *********** service
Helpful (0)
Replies (3)0
Replies (3)
Tile Africa's replyOfficial
25 Jan 2025, 15:59Thank you for sharing your feedback regarding your experience at Tile Africa Greenstone. We understand your concerns and have escalated this matter to the store management team. They will be in contact with you shortly to address the situation and assist further.
Tile Africa's reply25 Jan 2025, 15:59
Official
Thank you for sharing your feedback regarding your experience at Tile Africa Greenstone. We understand your concerns and have escalated this matter to the store management team. They will be in contact with you shortly to address the situation and assist further.
Tile Africa's replyOfficial
25 Jan 2025, 16:03Thank you for sharing your feedback regarding your experience at Tile Africa Greenstone. We understand your concerns and have escalated this matter to the store management team. They will be in contact with you shortly to address the situation and assist further.
Tile Africa's reply25 Jan 2025, 16:03
Official
Thank you for sharing your feedback regarding your experience at Tile Africa Greenstone. We understand your concerns and have escalated this matter to the store management team. They will be in contact with you shortly to address the situation and assist further.
rD
rashad D's updateReviewer Update
26 Jan 2025, 12:15A BIG ROUND OF APPLAUSE AND I AM VERY HAPPY THAT NICK FROM TILE AFRICA GREENSTONE HAS REACHED AND AMIDST THE TURMOIL THAT OCCURRED YESTERDAY HE HAS COMPLETELY MADE OUR DAY , NOT ONLY HAS HE ACCEPTED THE SHORTCOMINGS BUT HE REACHED WITH A POSITIVE ATTITUDE AND WILL ENSURE THE INCIDENT WILL NOT HAPPEN AGAIN. HIS SINCERITY HAS BEEN ACTIONED BY A POSTIVE GESTURE MAKING ME FEEL SPECIAL AND DEFINITELY WILLING TO HAVE FAITH IN A BRAND THAT HAS BEEN A HOUSEHOLD GO TO IN THE PAST. I CAN HONESTLY SAY WELL DONE NICK AND WELL DONE TILE AFRICA WHAT YOU HAVE DONE IS SHOW THAT REACHING OUT TO MAKE THINGS RIGHT MEANS EXCEPTIONAL SERVICE THROUGHT ALL OCCURENCES !
rD
rashad D's update26 Jan 2025, 12:15
Reviewer Update
A BIG ROUND OF APPLAUSE AND I AM VERY HAPPY THAT NICK FROM TILE AFRICA GREENSTONE HAS REACHED AND AMIDST THE TURMOIL THAT OCCURRED YESTERDAY HE HAS COMPLETELY MADE OUR DAY , NOT ONLY HAS HE ACCEPTED THE SHORTCOMINGS BUT HE REACHED WITH A POSITIVE ATTITUDE AND WILL ENSURE THE INCIDENT WILL NOT HAPPEN AGAIN. HIS SINCERITY HAS BEEN ACTIONED BY A POSTIVE GESTURE MAKING ME FEEL SPECIAL AND DEFINITELY WILLING TO HAVE FAITH IN A BRAND THAT HAS BEEN A HOUSEHOLD GO TO IN THE PAST. I CAN HONESTLY SAY WELL DONE NICK AND WELL DONE TILE AFRICA WHAT YOU HAVE DONE IS SHOW THAT REACHING OUT TO MAKE THINGS RIGHT MEANS EXCEPTIONAL SERVICE THROUGHT ALL OCCURENCES !