TILE AFRICA - ****

I bought a wash-hand-basin with cupboard and mirror from Tile Africa for almost R 6000-00. Unfortunately whilst busy with the installation the wash-hand-basin was damaged. We phoned Tile Africa to purchase a replacement wash-hand-basin and was told that they do not sell the basins separately and that we have to buy the entire set (wash-hand-basin, under-basin cupboard and mirror). How is it that they sell these items yet spare / individual parts are not available forcing us to buy an entrie new set. Is this not contrary to the Consumer Protection Act? Any advice would be appreciated as I intend to pursue this matter further against Tile Africa. We also contacted the supplier of the wash-hand-basins who was extremely unhelpful, he basically inferred that he cannot sell us the wash-handbasin as he had an agreement with Tile Africa. Now how is this even possible? Again, compelling us to deal with Tile Africa and forcing us to buy an entire set when we only need a wash-ahnd-basin - what must I do with the rest of the items that I do not want nor cannot use elsewhere?