JVdM
Jaco Van der Merwe
1 reviews | Active since Jan 2017
23 Apr 2022, 12:46
Tile Africa Centurion a place where they do NOT want your business
Tile Africa Centurion, was one of the most frustrating experiences I have ever had if I could give zero stars I would. Firstly they have items on display that are out of stock with no signage to state that these items are out of stock. Then we selected other items, which they had in stock apart from 1 item. We then asked if they could sell us the 1 they had on display. Which they refused to do. I asked them if they would rather loose out on the almost R20 000 worth of business and not sell us the display item, and they said yes. Seems like a great business plan and mentality they have there. So if you want to shop at a place where they do not want your business, I will recommend Tile Africa Centurion.
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Replies (1)Tile Africa's replyOfficial
25 Apr 2022, 13:08Dear Jaco
Thank you for you bringing this matter to our attention.
We would like to apologise for the inconvenience that this has caused you. This is not how we want our customers to feel.
We hope that the conversation with the Store Manager, Aura-Leigh was well received .
In future , we will look into having signages put up for products that are out of stock ,
we do again apologize.
We wish you well with your project.
Kind regards
Tile Africa Team
Tile Africa's reply25 Apr 2022, 13:08
Official
Dear Jaco
Thank you for you bringing this matter to our attention.
We would like to apologise for the inconvenience that this has caused you. This is not how we want our customers to feel.
We hope that the conversation with the Store Manager, Aura-Leigh was well received .
In future , we will look into having signages put up for products that are out of stock ,
we do again apologize.
We wish you well with your project.
Kind regards
Tile Africa Team
