BT
Barbara T
1 reviews | Active since May 2024
24 May 2024, 14:22
Poor service and arragont staff
I found the staff very unhelpful and very arrogant. I have not come across this at any other business. If stock is not available it takes very long to get. I did not find them honest about an existing problem with one of the units. If I knew this was a problem I would have opted for another unit. Will not deal with them in future again
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Replies (2)0
Replies (2)
Tile Africa's replyOfficial
31 May 2024, 09:17DHi Barbara
Thank you for bringing this matter to our attention.
We would like to apologise for the inconvenience and distress that this caused you. This is not how we want our customers to feel. We have shared your feedback with the Paarden Eiland Sales Floor Manager, Peter to address this matter.
We hope that the solution that is being brought forward is to your satisfaction.
We wish you well with your project and hope that you will visit us again.
Kind regards
Tile Africa's reply31 May 2024, 09:17
Official
DHi Barbara
Thank you for bringing this matter to our attention.
We would like to apologise for the inconvenience and distress that this caused you. This is not how we want our customers to feel. We have shared your feedback with the Paarden Eiland Sales Floor Manager, Peter to address this matter.
We hope that the solution that is being brought forward is to your satisfaction.
We wish you well with your project and hope that you will visit us again.
Kind regards
Tile Africa's replyOfficial
31 May 2024, 09:18Hi Barbara
Thank you for bringing this matter to our attention.
We would like to apologise for the inconvenience and distress that this caused you. This is not how we want our customers to feel. We have shared your feedback with the Paarden Eiland Sales Floor Manager, Peter to address this matter.
We hope that the solution that is being brought forward is to your satisfaction.
We wish you well with your project and hope that you will visit us again.
Kind regards
Tile Africa's reply31 May 2024, 09:18
Official
Hi Barbara
Thank you for bringing this matter to our attention.
We would like to apologise for the inconvenience and distress that this caused you. This is not how we want our customers to feel. We have shared your feedback with the Paarden Eiland Sales Floor Manager, Peter to address this matter.
We hope that the solution that is being brought forward is to your satisfaction.
We wish you well with your project and hope that you will visit us again.
Kind regards