1 reviews | Active since Mar 2009
PATHETIC SERVICE
Purchased a shower door (last one in stock) on Saturday, 30 January @ Centurion branch. On collecting it on Sunday, door is damaged. Monday, I phoned to follow up. I phoned the second time, spoke to Solly. I then drove to your store to sort this out. One of the sales guys was busy assisting me, when Solly appeared from the back, it slipped his mind. He then phoned the Silverton branch to send one door from their stock. I have now confirmed with the Silverton branch, that there was never such a request processed. Manager at the Centurion branch phoned me,confirming delivery the following morning. Tuesday morning, I phoned Solly;he confidently told me that the new door has been delivered. I make arrangements for the door to be collected. After waiting for 30mins, she is then told the door they have is damaged!This has been the same door since Saturday. WHY was I told that the new door has arrived & I can come and collect?? Your staff blatantly **** to me & wasted my time. Not just once. But for three consecutive days! No apology.You have wasted not only MY time, but also caused me to reschedule with the contractor. Your service and *********** staff is truly shocking.
