No Response - refund
<p>I have been dealing with the Cape Town branch regarding a complaint for months now without resolution including a significant refund that is outstanding. Managers have been involved (Debbie, Justin, Fazlin) in the communications, repeated follow ups made and yet we are getting nowhere. Absolutely terrible experience and we would never recommend yourselves to anyone. I am now so frustrated I will be resorting to legal action.</p>
Good morning,
Thank you for taking the time to inform us of your complaint. Please allow us the time to collect all the information so that we can assist you in the best possible way.
We apologise for the inconvenience of the situation and assure you that we will do our best to try and rectify the situation.
Best regards,
Team Tile Africa
Good morning,
Thank you for taking the time to inform us of your complaint. Please allow us the time to collect all the information so that we can assist you in the best possible way.
We apologise for the inconvenience of the situation and assure you that we will do our best to try and rectify the situation.
Best regards,
Team Tile Africa
Good morning Peter,
Thank you for taking the time to inform us of your complaint.
I believe our sales manager - CT, Gareth has been in contact with you and has cleared up the situation.
Please accept our apology for the confusion and delay in processing your refund.
Please do not hesitate to contact us should you require any further assistance.
Best regards,
Team Tile Africa
Good morning Peter,
Thank you for taking the time to inform us of your complaint.
I believe our sales manager - CT, Gareth has been in contact with you and has cleared up the situation.
Please accept our apology for the confusion and delay in processing your refund.
Please do not hesitate to contact us should you require any further assistance.
Best regards,
Team Tile Africa
Good morning Peter,
Thank you for taking the time to inform us of your complaint.
I believe our sales manager - CT, Gareth has been in contact with you and has cleared up the situation.
Please accept our apology for the confusion and delay in processing your refund.
Please do not hesitate to contact us should you require any further assistance.
Best regards,
Team Tile Africa
Good morning Peter,
Thank you for taking the time to inform us of your complaint.
I believe our sales manager - CT, Gareth has been in contact with you and has cleared up the situation.
Please accept our apology for the confusion and delay in processing your refund.
Please do not hesitate to contact us should you require any further assistance.
Best regards,
Team Tile Africa
Good morning Peter,
Thank you for taking the time to inform us of your complaint.
I believe our sales manager - CT, Gareth has been in contact with you and has cleared up the situation.
Please accept our apology for the confusion and delay in processing your refund.
Please do not hesitate to contact us should you require any further assistance.
Best regards,
Team Tile Africa
Good morning Peter,
Thank you for taking the time to inform us of your complaint.
I believe our sales manager - CT, Gareth has been in contact with you and has cleared up the situation.
Please accept our apology for the confusion and delay in processing your refund.
Please do not hesitate to contact us should you require any further assistance.
Best regards,
Team Tile Africa
Good morning Peter,
Thank you for taking the time to inform us of your complaint.
I believe our sales manager - CT, Gareth has been in contact with you and has cleared up the situation.
Please accept our apology for the confusion and delay in processing your refund.
Please do not hesitate to contact us should you require any further assistance.
Best regards,
Team Tile Africa
Good morning Peter,
Thank you for taking the time to inform us of your complaint.
I believe our sales manager - CT, Gareth has been in contact with you and has cleared up the situation.
Please accept our apology for the confusion and delay in processing your refund.
Please do not hesitate to contact us should you require any further assistance.
Best regards,
Team Tile Africa